Can I enter for more than 1 Entry Period?

Yes, if you enter during any of the first 4 Entry Periods. When you register, you are automatically entered for all remaining Entry Periods for the promotion, if any.

Can I win more than once?

No. We only offer one prize per person/household.

Do I have to pay taxes?

Yes, all winners will be solely responsible for all taxes in accordance with U.S. laws and other expenses related to the prize.

Can I take the cash value of the trip instead?

No. Per the Official Rules, no cash substitutions are allowed.

Can I give my winning prize to someone else?

Yes, you can transfer your prize to another person as long as he/she meets all the eligibility conditions.  He/she will also need to return the Affidavit Package by the deadline.

Why do I have to sign a release?

We need you to sign a release as we will be capturing video, photo and audio recordings of the events for our communications platform.

What do I do if my name is drawn as a Grand Prize winner?

You will be contacted by our customer service team via email and/or phone. You and your travel companion will each be required to sign and return via email an Affidavit Package within three (3) business days of notification. If you meet all of the eligibility requirements, you and your travel companion will need to complete a Travel Questionnaire which includes all the necessary information to organize your visit, provide your passport information, and confirm any additional details required for us to complete your booking.  On the date of the trip, you will need to go to the airport, at which point, Rana will take care of your travel and accommodations until your return.

What is the dress code?

The dress code will vary by season and for each of the scheduled activities. You should plan to dress casual for your sightseeing activities.  You can plan to pack dressier attire for the dinner events but formal attire is not required.  For December, we recommend that you pack snow shoes just in case (it is not common to have snow in Italy in December but it doesn’t hurt to be prepared). The temperature in December in Verona ranges from 35°F to 45/50°F; rain is possible.

I’ve been selected as a winner but I can’t travel during the dates specified for that Entry Period. Am I still eligible for future Entry Periods?

Yes, you will still be eligible to be selected as a winner for all subsequent Entry Periods.

Could I choose another weekend and book for this?

No, you must again be randomly selected for that in a future Entry Period's drawing.

Program / Trip

Can I extend the stay / leave for Italy earlier / stay longer?

Unfortunately no. All winners will need to return home at the end of the last day of each scheduled trip. For insurance considerations, we cannot accommodate any requests to extend the trip.

Can I leave from a location and return to a different location? 

Unfortunately, no.

Can I get credit for airline miles on my personal account? 

Yes, you will be able to get credit for airline miles as long as you are part of the frequent flier program for the selected airline carrier.  You will not be able to choose the airline carrier.

From which airport will we depart?